Happy Debt Collectors Get More Money From Consumers?

I’m reading a press release about a debt collection agency being named as a good place to work, and am struck by this sentence:

[h]appy employees treat our customers better, and are more effective in recovering their delinquent accounts.

When a debt collector calls you, does their happiness make you somehow better able to take food off your own table in order to pay a past due debt?

Or are they simply happier debt collectors when they squeeze every last dime out of your pocket?

You decide.

Here’s the full story.

Photo courtesy of sean dreilinger.